Kiddle Palmer Green Mediation LLP

Welcome to Kiddle Palmer Green Family Mediation

Family mediation has become an effective and recognised method to resolve and prevent disputes. It is a voluntary and confidential process, which promotes joint decision making, minimising the use of courts.

Our team of Mediators come from a variety of professional backgrounds and have a wealth of skills and experience in Family Mediation and conflict resolution. We are members of the Family Mediation Council and affiliated to the College of Mediators and Resolution.

Find out how we can help you

Who we can help

Married or unmarried couples
Separated couples with or without children
Same sex couples whether or not in a civil partnership
Grandparents who may be experiencing difficulties in seeing their grandchildren
Children and young people between the ages of 6 – 19 who may wish to speak to a mediator in confidence about their view of the family situation.

You can find more information on how we can help with specific matters below:

Child Matters

Both parents are encouraged to set the agenda for discussions. The mediator will ensure that each parent receives the opportunity to speak and to be listened to, while remaining focused on the needs of their children.

Mediation facilitates parents to generate and explore options before making any final decisions. It can be beneficial to put interim arrangements in place initially, giving parents the chance to put their options into practice and make any amendments while they are in the mediation process.

In Child Mediation, we remind parents that although they may be separating, they will always remain parents. As mediators, we believe you are the best people to decide your children’s future and mediation can provide the forum for this.

We remind parents that while a Court Order will set out the arrangements for children, it might not address how they are going to manage these arrangements moving forward, or the possible impact that they may have on the children.

Entrenchment can obstruct parents from making progress in working together and cooperating. It is about supporting you both in taking steps forward rather than standing still or moving backwards!

Finance and Property

We will explain the necessity of full financial disclosure to each of you in the MIAM and guide you through our Information Pack for Financial Mediation.

At the beginning of the mediation an agenda for discussions is set.

We will enable you to generate and explore options regarding your goals for the future, incorporating your financial plans.

We will clarify when independent professional advice may be necessary during the mediation process, enabling the making of fully informed decisions.

It is our intention to provide a calm, non- judgemental atmosphere in which to negotiate.

Children in Mediation

We are accredited by the Family Mediation Council to provide Child Inclusive Mediation. With the written consent of both parents, children over the age of 6 years can be given the opportunity to speak with the mediator.

‘Child inclusive mediation provides opportunities for children and young people to have their voices heard during the process of mediation, to help them feel respected and listened to and, at their request to assist parents or carers to receive, understand and take account of the child’s message and /or suggestions regarding their decisions and arrangements for the child’ CIM, FMC Code of Practice s 5.7.2

How we provide our services

The first step is to meet with the mediator for an individual information and assessment meeting (MIAM), which will usually last between 45 minutes to an hour.

The mediator will explain the mediation process and provide a comfortable and empathetic environment for the client to speak about their situation, regarding children’s issues, property and finance or both as appropriate.

The voluntary nature of mediation ensures that it is up to the client to decide whether they feel mediation might be the appropriate way forward. However, in certain circumstances, the mediator may feel that mediation is inappropriate at that time and will inform the clients.

The Final documents produced in mediation are:

In relation to children’s issues only: An Outcome Statement and/or Parenting Plan.

In relation to finance and property issues: An Open Statement of Financial Information will be compiled which will record your financial situation, which will also include all documentary evidence where possible.

A Memorandum of Understanding will be produced recording your plans for the future, referring to your discussions in mediation and your plans for implementation. This document is a ‘privileged Summary of Proposals’.

Confidential – Nothing you say is passed on to anyone without your consent. However, if there are significant concerns about the wellbeing and safety of children or adults, the appropriate agency will be contacted.
Privileged – what you say during mediation cannot be disclosed in court unless you both agree.
Without prejudice – decisions reached during mediation are not binding unless and until laid down in a Court Order, or set out in a legal agreement between you.
Inclusive – We can facilitate mediation for all, regardless of age, race, nationality, sexuality, mobility, faith and other such factors. For those whose first language is other than English, interpreter services can be provided.

Frequently asked questions

Do I have to attend a MIAM?

Unless specified exemptions apply, if you are intending to make an application to the Court concerning arrangements for children or finances on divorce, you will need to have attended a Mediation Information and Assessment Meeting (MIAM) within the four months preceding the making of your application.

Information about MIAM exemptions can be found on the Family Mediation Council’s website.

Can I get legal aid?

Legal Aid is potentially available for mediation if you prove financial eligibility and provide the required evidence. However, we do not offer a Legal Aid service.

Is it legally binding?

There are various ways to ensure that the decisions you reach within mediation can become legally binding.

You may wish to incorporate your decisions in a formal agreement prepared by a solicitor. In the event of there being Court proceedings, you might wish to ask the Court to make an order in accordance with the decisions you have reached. Some people simply ask their solicitors to exchange letters confirming that they treat themselves as legally bound.

All of these options will be considered within the Mediation process.

How much does it cost?

The fees for a Mediation Information and Assessment Meeting (MIAM) are £100.

The fees for Family Mediation thereafter are £100 per person per hour.

You will not be charged VAT.

Our fee will include the cost of a session summary that will be emailed to clients as a reminder of their discussions at the session.

How long does it take?

A Mediation Information and Assessment Meeting (MIAM) usually takes approximately 45 minutes to an hour.

Mediation sessions thereafter usually last between 60 minutes to 90 minutes and clients generally attend 1 – 3 Mediation sessions.

Our Team

Anne Green

Mediator

Anne qualified as a Family Mediator in 2005 in both Child and All Issues mediation. She has practised in Northampton and Milton Keynes and has many years of experience in providing the Separated Parenting Information Programme, having completed a Level 3 Award in Education and Training.

Accredited by the Family Mediation Council, Anne is also an accredited Mediator with the College of Mediators. She qualified as a Professional Practice Consultant in Family Mediation in 2010. Anne has recently qualified in Children in Mediation, having previously qualified in Listening to Young People and Children, as required by the Family Mediation Council.

Geraldine Palmer

Mediator

Geraldine is a Solicitor (non-practising) having specialised in Family Law. She qualified as a Family Mediator in 2000, initially working on Child Only cases and then progressing into All Issues Mediation in 2006.

Geraldine has practised as a Mediator in Northampton and Milton Keynes and has many years of experience of providing the Separated Parenting Information Programme, having completed a Level 3 award in Education and Training. She has been accredited by the Family Mediation Council and is an accredited Mediator with the College of Mediators. Geraldine has been involved in Listening to Young People and Children for many years and has recently qualified in Children in Mediation as required by the Family Mediation Council.

Alan Kiddle

Mediator

Alan has worked as a Solicitor specialising in Family Law for many years. During the 1990’s Alan chaired the South Midlands Section of the Solicitor’s Family Law Association (now known as Resolution).

Alan undertook his training as a Mediator with the College of Mediators some twenty years ago, but as his Family Law legal practice became increasingly successful and sought after, so he became unable to personally involve himself in Mediation as much as he would have liked. However, as he will be retiring as a practicing Family Law Solicitor this year, Alan is finally able to devote and concentrate his time and expertise as a Mediator. Alan has seen on a day to day basis the stress that clients face as they go through separation and divorce and recognises that Mediation provides an extremely useful alternative to Court proceedings in many cases.

Client referral form

We have a permanent office and can provide ample free parking spaces for appointments.

Telephone
07944691110

Email address
enquiries@kiddlepalmergreen.co.uk

Our offices are located at
Victory House
400 Pavilion Drive
Northampton Business Park
Northampton, NN4 7PA

Our telephone opening hours are
0900-1700 Monday to Friday

Data Protection

At Kiddle Palmer Green Mediation LLP we treat data privacy very seriously and our privacy policy reflects the new changes regarding the General Data Protection Regulations that came into effect on 25^th May 2018. We use your data to work for you providing the services that you have requested and as described below in our Privacy Notice

Who will process your personal information?	Your information will only be processed by staff employed by KIDDLE PALMER GREEN MEDIATION LLP. Everyone will process in accordance with this privacy notice.
Why is your personal information required?	Your information is required to enable us to process your case.
What happens if we want to process your information for other reasons?	Though there are some legal exceptions, if we wish to process your data for any unrelated purpose than those we have informed you about we will notify you.
What are the consequences if you do not provide your personal data?	Your data is essential for us to carry out work on your behalf, so we will not be able to proceed without it.
What makes the data processing lawful?	The processing is necessary: In order for us to process your case For compliance with a legal obligation to which we/you are subject
Keeping your information up to date	We record your information exactly as you provide it. You may ask us to update it at any time and we will action your request promptly.
What about sensitive personal data?	We will only process sensitive data such as concerning your health with your explicit and informed consent for specific processing activities regarding your case. Your consent can be withdrawn at any time.
How we will further use your personal information (Our legitimate interests)	To contact you to ensure that our records of your personal information are correct To respond to questions or complaints you have about our services To update you with changes in our terms For statistical analysis relating to the performance of Kiddle Palmer Green Mediation LLP and understanding the changing needs of our clients To review, improve and develop our services we offer or handle complaints To pursue debts or unpaid fees To evidence the standards and processes carried out conform to our ethical standards and expectations For direct marketing activities You have the right to object to processing for these purposes and we shall cease unless we can show we have compelling legitimate grounds to continue.
Processing when performing a task carried out in the public interest	We will use the information provided to protect members of the public against dishonesty, money laundering or fraudulent activities or where safeguarding issues arise. This must necessarily be carried out without your explicit consent to ensure this function is not prejudiced.
What information is required?	We only collect information that is necessary to carry out the purposes above. This includes data we receive from referring agencies or in mediation cases the other party. Where practical and lawful we will inform you about any personal data we receive about you from third parties that you may be unaware of.
How secure will your data be?	We will ensure that your data is only accessible to authorised people within KIDDLE PALMER GREEN MEDIATION LLP and will remain confidential at all times. Appropriate security measures will be in place to prevent unauthorised access, alteration, disclosure, loss, damage or destruction of your information. Where we process information on behalf of another organisation, we will be additionally compliant with their policies. We have procedures in place to prevent data breaches and to deal with a suspected data breach. This includes notification where we are legally required to do so.
Where will your data be held?	Information is held at our offices.
Will we share your information with anyone else?	We may share your information with Appropriate staff to carry out your case Organisations that need your information because we are required to provide it by law (eg. HMRC, CAFCASS, MOJ) For external audit purposes and quality checks for accreditation or statutory audit. Where KIDDLE PALMER GREEN MEDIATION LLP go through a business transaction such as a merger, your information will in most instances be part of the assets transferred
Transferring data outside the European Union	We do not usually transfer any of your personal data outside of the EU unless your case involved a party resident outside the EU in which case this would be with your explicit permission.
What about direct marketing?	KIDDLE PALMER GREEN MEDIATION LLP may use your information provided now or in the future to carry out direct marketing activities as these are legitimate interests pursued by us. We do not share data with other providers. You can choose which method you’d prefer us to use to contact you (by email, telephone, SMS or post) and you have the right to object at any time, to the use of your personal data for this purpose and we will cease marketing activity. You just have to let us know your preferences.
Telephone call recording	KIDDLE PALMER GREEN MEDIATION LLP do not currently record telephone calls.
How long will we keep your information for?	We keep records as prescribed by company law and will not keep your data for longer than is necessary.
Requesting a copy of the information we hold.	You may at any time ask for a copy of the information we hold about you – it is your legal right. We will provide you with a copy of any non-exempt personal information within one month unless we ask you for an extension of time. To protect your personal data, we will ask you to verify your identity before we release any information. We may refuse your request if we are unable to confirm your identity.
Important rights	You have the right, on grounds relating to your situation, at any time to object to processing which is carried out as part of our legitimate interests or in the performance of a task carried out in the public interest. We will then, no longer process your data unless we can demonstrate there are compelling legitimate grounds which override your rights and freedoms or unless processing is necessary for the establishment, exercise or defence of legal claims.
What are your other legal rights?	In addition to the rights above there are also. To exercise these rights please contact our Data Protection Officer see below.
Access	You have the right to receive a copy of your personal data.
Rectification	The right to require us to correct any mistakes in your personal data.
To be forgotten	Where you have given consent, you have the right to withdraw previous consent to processing your personal data at any time.
Restriction of processing	You have the right to request from us access to and rectification or erasure of personal data or restriction of processing concerning your data.
Data portability	The right to receive your data in a structured, commonly used and machine readable format and/or request transmission of the data to a third party (in certain situations).
Not to be subject to automated individual decision-making	The right not to be subject to a decision based solely on automated processing which produces legal effects concerning you or similarly significantly affects you.
To raise a concern or object	You have the right to lodge a concern with us and/or the regulator (see below). We hope we can resolve any query or concern you may have about our use of your information.
How to contact our data protection officer	You can contact our data protection officer about any data protection or marketing issues by: Writing to The Data Protection Officer KIDDLE PALMER GREEN MEDIATION LLP Telephoning Emailing
How do you make a complaint to the regulator?	By writing to: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF By telephoning: 0303 123 1113 By emailing : casework@ico.org.uk By using their website: https://ico.org.uk/make-a-complaint/

Who will process your personal information?	Your information will only be processed by staff employed by KIDDLE PALMER GREEN MEDIATION LLP. Everyone will process in accordance with this privacy notice.
Why is your personal information required?	Your information is required to enable us to process your case.
What happens if we want to process your information for other reasons?	Though there are some legal exceptions, if we wish to process your data for any unrelated purpose than those we have informed you about we will notify you.
What are the consequences if you do not provide your personal data?	Your data is essential for us to carry out work on your behalf, so we will not be able to proceed without it.
What makes the data processing lawful?	The processing is necessary: In order for us to process your case For compliance with a legal obligation to which we/you are subject
Keeping your information up to date	We record your information exactly as you provide it. You may ask us to update it at any time and we will action your request promptly.
What about sensitive personal data?	We will only process sensitive data such as concerning your health with your explicit and informed consent for specific processing activities regarding your case. Your consent can be withdrawn at any time.
How we will further use your personal information (Our legitimate interests)	To contact you to ensure that our records of your personal information are correct To respond to questions or complaints you have about our services To update you with changes in our terms For statistical analysis relating to the performance of Kiddle Palmer Green Mediation LLP and understanding the changing needs of our clients To review, improve and develop our services we offer or handle complaints To pursue debts or unpaid fees To evidence the standards and processes carried out conform to our ethical standards and expectations For direct marketing activities You have the right to object to processing for these purposes and we shall cease unless we can show we have compelling legitimate grounds to continue.
Processing when performing a task carried out in the public interest	We will use the information provided to protect members of the public against dishonesty, money laundering or fraudulent activities or where safeguarding issues arise. This must necessarily be carried out without your explicit consent to ensure this function is not prejudiced.
What information is required?	We only collect information that is necessary to carry out the purposes above. This includes data we receive from referring agencies or in mediation cases the other party. Where practical and lawful we will inform you about any personal data we receive about you from third parties that you may be unaware of.
How secure will your data be?	We will ensure that your data is only accessible to authorised people within KIDDLE PALMER GREEN MEDIATION LLP and will remain confidential at all times. Appropriate security measures will be in place to prevent unauthorised access, alteration, disclosure, loss, damage or destruction of your information. Where we process information on behalf of another organisation, we will be additionally compliant with their policies. We have procedures in place to prevent data breaches and to deal with a suspected data breach. This includes notification where we are legally required to do so.
Where will your data be held?	Information is held at our offices.
Will we share your information with anyone else?	We may share your information with Appropriate staff to carry out your case Organisations that need your information because we are required to provide it by law (eg. HMRC, CAFCASS, MOJ) For external audit purposes and quality checks for accreditation or statutory audit. Where KIDDLE PALMER GREEN MEDIATION LLP go through a business transaction such as a merger, your information will in most instances be part of the assets transferred
Transferring data outside the European Union	We do not usually transfer any of your personal data outside of the EU unless your case involved a party resident outside the EU in which case this would be with your explicit permission.
What about direct marketing?	KIDDLE PALMER GREEN MEDIATION LLP may use your information provided now or in the future to carry out direct marketing activities as these are legitimate interests pursued by us. We do not share data with other providers. You can choose which method you’d prefer us to use to contact you (by email, telephone, SMS or post) and you have the right to object at any time, to the use of your personal data for this purpose and we will cease marketing activity. You just have to let us know your preferences.
Telephone call recording	KIDDLE PALMER GREEN MEDIATION LLP do not currently record telephone calls.
How long will we keep your information for?	We keep records as prescribed by company law and will not keep your data for longer than is necessary.
Requesting a copy of the information we hold.	You may at any time ask for a copy of the information we hold about you – it is your legal right. We will provide you with a copy of any non-exempt personal information within one month unless we ask you for an extension of time. To protect your personal data, we will ask you to verify your identity before we release any information. We may refuse your request if we are unable to confirm your identity.
Important rights	You have the right, on grounds relating to your situation, at any time to object to processing which is carried out as part of our legitimate interests or in the performance of a task carried out in the public interest. We will then, no longer process your data unless we can demonstrate there are compelling legitimate grounds which override your rights and freedoms or unless processing is necessary for the establishment, exercise or defence of legal claims.
What are your other legal rights?	In addition to the rights above there are also. To exercise these rights please contact our Data Protection Officer see below.
Access	You have the right to receive a copy of your personal data.
Rectification	The right to require us to correct any mistakes in your personal data.
To be forgotten	Where you have given consent, you have the right to withdraw previous consent to processing your personal data at any time.
Restriction of processing	You have the right to request from us access to and rectification or erasure of personal data or restriction of processing concerning your data.
Data portability	The right to receive your data in a structured, commonly used and machine readable format and/or request transmission of the data to a third party (in certain situations).
Not to be subject to automated individual decision-making	The right not to be subject to a decision based solely on automated processing which produces legal effects concerning you or similarly significantly affects you.
To raise a concern or object	You have the right to lodge a concern with us and/or the regulator (see below). We hope we can resolve any query or concern you may have about our use of your information.
How to contact our data protection officer	You can contact our data protection officer about any data protection or marketing issues by: Writing to The Data Protection Officer KIDDLE PALMER GREEN MEDIATION LLP Telephoning Emailing
How do you make a complaint to the regulator?	By writing to: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF By telephoning: 0303 123 1113 By emailing : casework@ico.org.uk By using their website: https://ico.org.uk/make-a-complaint/

Welcome to Kiddle Palmer Green Family Mediation

Who we can help

Child Matters

Finance and Property

Children in Mediation

How we provide our services

Frequently asked questions

Do I have to attend a MIAM?

Can I get legal aid?

Is it legally binding?

How much does it cost?

How long does it take?

Our Team

Anne Green

Mediator

Read More

Geraldine Palmer

Mediator

Read More

Alan Kiddle

Mediator

Read More

Client referral form

Data Protection